Frequently Asked Questions
Everything you need to know about your colorful shopping experience.
How do I determine my seasonal color palette?
We offer a comprehensive online color quiz and detailed style guides to help you identify whether you are a Spring, Summer, Autumn, or Winter.
What is your return policy for international orders?
We accept returns within 28 days of receipt. Items must be in their original condition with all tags attached. Please note that return shipping costs for international orders are the responsibility of the customer.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international delivery usually arrives within 7-14 business days depending on the destination.
Are your garments ethically sourced?
Yes, we pride ourselves on working with small, family-run factories in Portugal and Turkey that adhere to high ethical standards and provide fair working conditions.
Can I change or cancel my order after it has been placed?
Because we process orders quickly to ensure fast delivery, we can only make changes or cancellations within 30 minutes of the order being placed.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal and Klarna for flexible payment options.